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Welcome to VoiceNEXT's home for service updates. Here you will find information related to scheduled maintenance, outages, and general notices with real-time updates.
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Notice of 2 Factor Authentication (2FA) Enforcement - December 1, 2026 Dec 1, 2026 00:00-01:00 EST
Please be advised, as of December 1, 2026 you will be required to setup 2 Factor Authentication (2FA)/2-step verification in order to login to your VoiceNEXT phone system web portal. This is an additional measure to ensure the security of VoiceNEXT services.
There will be NO IMPACT to your phone system or calling features. This change will only impact your ability to login to the phone system's web portal.
The first time you attempt to login to the web portal on or after 12/1, you will be prompted to setup 2-Step Verification.
You will be required to install Google Authenticator or any other 2-step verification application on your smartphone or tablet and then follow the instructions on the screen.
Android: Install Google Authenticator from the Google Play Store
iPhone: Install Google Authenticator from the App Store
Should you have any questions or concerns, please contact VoiceNEXT support at support@voicenext.com, or call 732-653-5000, Option 2.
Thank you for your understanding.
- The VoiceNEXT Team
Posted on Oct 20, 2026 - 10:30 EDT
There will be NO IMPACT to your phone system or calling features. This change will only impact your ability to login to the phone system's web portal.
The first time you attempt to login to the web portal on or after 12/1, you will be prompted to setup 2-Step Verification.
You will be required to install Google Authenticator or any other 2-step verification application on your smartphone or tablet and then follow the instructions on the screen.
Android: Install Google Authenticator from the Google Play Store
iPhone: Install Google Authenticator from the App Store
Should you have any questions or concerns, please contact VoiceNEXT support at support@voicenext.com, or call 732-653-5000, Option 2.
Thank you for your understanding.
- The VoiceNEXT Team
Posted on Oct 20, 2026 - 10:30 EDT