Phone System Primary Server Maintenance - May 20, 2025

Scheduled Maintenance Report for VoiceNEXT

Completed

The scheduled maintenance has been completed.

Posted May 20, 2025 - 04:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 20, 2025 - 03:00 EDT

Scheduled

VoiceNEXT servers will be undergoing maintenance to update the phone system virtualization software to the latest version (v4.8.2). The purpose of the update is to increase platform stability and enhance geo-redundancy and disaster recovery infrastructure. The maintenance will last for 1 hour, from 3 AM - 4 AM EST on Tuesday, May 20. There will be approximately 10 minutes of downtime during the maintenance window. If you require your calls to be forwarded during this maintenance window, please email support@voicenext.com.

Posted May 08, 2025 - 09:35 EDT

This scheduled maintenance affected: Hosted Servers (as.voicenext.com, as2.voicenext.com, as4.voicenext.com, as5.voicenext.com, as6.voicenext.com, as7.voicenext.com, nb.voicenext.com) and Inbound Calling Services, Outbound Calling Services, Communicator App.